Responsible Gaming
at 7ccc
7ccc believes that gaming should always be a source of entertainment — never a source of financial stress or personal harm. We are fully committed to providing every Bangladesh player with the tools, information, and support needed to stay in control of their gaming activity at all times.
Players must be 21 years
or older to use 7ccc
Gaming Should Be Fun, Not a Problem
At 7ccc, we take responsible gaming seriously. Whether you enjoy cricket betting on the BPL and T20 World Cup, spinning slots, or exploring our live casino tables, our platform is designed to keep your experience entertaining and within healthy boundaries.
Problem gambling is a recognised condition that can affect anyone, regardless of experience, income, or background. It develops gradually, and the signs are not always obvious in the early stages. 7ccc actively monitors player behaviour and provides a full range of tools that allow you to set boundaries on your own terms — proactively, before a problem takes hold.
All Bangladesh players on 7ccc are strongly encouraged to treat every deposit as an entertainment budget — money spent for enjoyment, not as an investment or a method of generating income. Never chase losses. Never borrow money to fund gaming. If at any point gaming stops feeling fun, please use the tools available to you on this page or contact our support team at [email protected] immediately.
Age Restriction: The 7ccc platform is strictly restricted to adults aged 21 years and above. Age verification is mandatory during the registration and KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended and all associated balances voided.
No Financial Recovery Tool: Gambling is not a reliable or consistent way to make money. Odds are structured to favour the house over the long term. Please only gamble with money you can comfortably afford to lose, and never view gambling as a solution to financial difficulties.
Confidential Support: All responsible gaming requests — including self-exclusion, deposit limit changes, and time-out activations — are handled with full confidentiality by 7ccc's dedicated support team. Your request will never affect the quality of service you receive.
Tools to Keep You in Control
7ccc provides a comprehensive set of self-management tools. Every registered player can activate these features at any time by contacting our support team at [email protected].
Set a daily, weekly, or monthly cap on how much you deposit into your 7ccc account. Once the limit is reached, no further deposits can be made until the period resets. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before they apply.
Define the maximum amount of time you wish to spend on the platform in a single session or over a rolling 24-hour period. When your session limit is reached, you will be automatically logged out. This helps prevent extended, unplanned gaming sessions.
Take a short break from 7ccc by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During this period, your account will be suspended and you will not be able to log in, deposit, or place bets. The time-out cannot be reversed once activated.
For a more serious break, self-exclusion allows you to permanently close your 7ccc account for a minimum period of 6 months, or indefinitely. Self-exclusion is irreversible during the exclusion period. During self-exclusion, all marketing communications will be stopped immediately.
Set a maximum amount you are willing to lose within a defined period. Once your net losses reach the threshold, betting and gaming activity will be suspended for the remainder of that period. This is one of the most effective tools for keeping gaming within a pre-planned entertainment budget.
Promotional emails, SMS cricket match alerts, and bonus notifications can be a trigger for impulsive betting. You can opt out of all marketing communications from 7ccc at any time by contacting [email protected]. Your opt-out will be processed within 24 hours of your request.
How to Activate Protection Tools
Every responsible gaming tool at 7ccc can be activated quickly and confidentially. Expand each option below to learn the exact steps required.
All requests are handled by our trained responsible gaming support team, available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). We aim to process all limit and exclusion requests within one hour of receipt during normal operating hours.
To set a deposit limit on your 7ccc account, follow these steps:
- Email [email protected] with the subject line "Deposit Limit Request".
- Include your registered username, the limit amount in BDT (৳), and the period (daily / weekly / monthly).
- Our team will confirm activation within one hour. Reductions take effect immediately.
- Increases to an existing deposit limit will only take effect after a mandatory 7-day cooling-off period to ensure the decision is considered and deliberate.
A time-out temporarily suspends your account for a defined cooling-off period:
- Email [email protected] with the subject line "Time-Out Request".
- Specify the duration: 24 hours, 48 hours, 7 days, or 30 days.
- Your account will be locked within one hour. You cannot log in or deposit during a time-out.
- Time-out periods cannot be shortened once activated. You may request an extension at any time during the period.
- All scheduled marketing communications will be paused for the duration of your time-out.
Self-exclusion permanently closes your account for a minimum of 6 months:
- Email [email protected] with the subject line "Self-Exclusion Request".
- State the exclusion period: 6 months, 1 year, 3 years, or indefinitely.
- Account closure will be processed within one hour. Any remaining balance will be reviewed and returned where applicable under our Terms & Conditions.
- Self-exclusion is irreversible during the stated period. Requests to reopen the account will not be processed until the exclusion period expires and a mandatory 7-day review has been completed.
- We strongly recommend also contacting other platforms you use to apply self-exclusion consistently.
Session time limits automatically log you out when a defined time threshold is reached:
- Contact [email protected] with the subject "Session Time Limit Request".
- Specify the maximum session duration (e.g., 1 hour per session) or a rolling daily cap (e.g., 3 hours per 24-hour period).
- Once the limit is active, you will receive an on-screen notification 10 minutes before your session limit is reached.
- Session limits can be reduced at any time and take effect immediately. Increases require a 24-hour review period.
A loss limit prevents your net losses from exceeding a set amount within a given period:
- Email [email protected] with the subject line "Loss Limit Request".
- Specify the maximum net loss in BDT (৳) and the period (daily / weekly / monthly).
- When your net losses reach the threshold, all betting and gaming will be suspended for the remainder of the period. Deposits will still be blocked until the period resets.
- Loss limit reductions are immediate. Increases follow the same 7-day cooling-off rule as deposit limit increases.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Being aware of the warning signs is the first and most important step toward regaining control. If you recognise any of the following in your own behaviour, we strongly encourage you to use our self-management tools or contact support immediately.
Placing larger bets than planned in an attempt to recover money lost in previous sessions — a behaviour pattern strongly associated with problem gambling.
Regularly depositing more than you originally intended, or spending money that was earmarked for essential expenses such as rent, food, or bills.
Finding it difficult to log off even when you intended to stop, or returning to the platform shortly after closing it out of a compulsive urge rather than a deliberate choice.
Concealing the amount of time or money spent gambling from family members, friends, or colleagues — a clear signal that gambling has moved beyond comfortable limits.
Taking loans, using credit cards, or borrowing money from family and friends to fund gambling activity. This is one of the most serious warning signs of a gambling disorder.
Allowing gambling to interfere with work, study, family obligations, or personal health — for example, staying up past midnight to bet on late-night matches.
Experiencing anxiety, irritability, depression, or mood swings that are directly connected to gambling outcomes — winning producing elation, losing triggering intense anger or despair.
Turning to gambling as a primary coping mechanism for stress, loneliness, boredom, or personal problems rather than as an occasional leisure activity.
Ask Yourself Honestly
The following questions are adapted from widely recognised responsible gambling self-assessment frameworks. Answer them honestly — there are no right or wrong responses, and nobody but you will see your answers.
If you answer "Yes" to three or more of these questions, we strongly recommend contacting our support team to discuss your options. You are not alone, and confidential help is available at any time.
Remember: Recognising a problem early is a sign of strength, not weakness. Thousands of people successfully manage their gambling habits every year with the right support. Reaching out costs nothing and can make a profound difference.
We Are Here to Help You
If you believe your gambling is becoming a problem, do not wait. Reach out to our responsible gaming support team or contact a professional counselling service. Help is available right now.
Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. All communications are handled with complete confidentiality. We can help you activate limits, time-outs, or self-exclusion immediately.
[email protected]Response within 2 BST business hours · Available 24/7
Professional gambling counselling services can provide confidential, expert support beyond what a gaming platform can offer. Speak to a qualified counsellor in Bangladesh or internationally if you feel gambling is significantly affecting your wellbeing.
Contact a registered mental health professional or your local healthcare provider for a confidential referral to a gambling support service in Bangladesh.
If you need to stop gaming entirely, we will close your account permanently and without question. Simply email [email protected] with the subject "Permanent Account Closure" and we will process your request and return any eligible remaining balance.
[email protected]Processed within 1 hour · No questions asked
Our Responsible Gaming Commitments to You
- Strict 21+ age verification on every account
- Immediate processing of all limit reduction requests
- 7-day cooling-off period for all limit increases
- Irreversible time-out periods once activated
- Permanent self-exclusion available at any time
- Complete confidentiality for all responsible gaming requests
- Immediate marketing opt-out upon request
- 24/7 support team in Bangladesh Standard Time
- No penalty or service reduction for using safety tools
- SSL-encrypted platform with secure account management
Play Smart. Stay in Control.
Responsible gaming is the foundation of everything at 7ccc. Explore our platform at your own pace — and remember, our support team is always one email away if you need assistance.