7ccc Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how 7ccc ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "player") who register an account with or otherwise interact with the 7ccc online betting and gaming platform, accessible at https://7ccc.io ("the Platform"). 7ccc is committed to handling personal data responsibly, transparently, and in accordance with widely recognised data protection principles.

This Policy applies to all personal data processed in connection with the Platform, including data collected during account registration, identity verification, deposits and withdrawals, sports betting, live casino play, customer support interactions, and marketing communications. It should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between you and 7ccc.

7ccc targets players based in Bangladesh and processes personal data with particular regard to the needs and expectations of Bangladeshi users. All communications regarding data privacy are conducted in English. Currency references within this Policy use the Bangladeshi Taka (৳ / BDT) where applicable.

2. Data We Collect

7ccc collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity Data

Full name, date of birth, gender, nationality, national identity card (NID) number, passport number, or other government-issued identification number provided during registration or KYC verification.

2.2 Contact Data

Email address, mobile telephone number, and residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi — and postal code).

2.3 Account & Credentials Data

Username, hashed password, account registration date, account status, and any security questions or two-factor authentication settings associated with your 7ccc account.

2.4 Financial & Transaction Data

Deposit and withdrawal amounts, transaction timestamps, payment method identifiers (such as the registered bKash, Nagad, Rocket, or Upay mobile number, or the masked bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank), and transaction reference numbers. Full payment credentials are not stored on 7ccc servers — they are handled directly by the respective payment provider.

2.5 Betting & Gaming Data

Bet history (sport, market, event, odds, stake, outcome), casino game session data (game provider, game title, session duration, wager amounts, win/loss outcomes), fishing game and slot session records, and bonus utilisation history.

2.6 Technical & Device Data

IP address, browser type and version, operating system, device type and model, screen resolution, time zone (Bangladesh Standard Time, UTC+6), session duration, pages visited, and referral URL.

2.7 Communications Data

Records of customer support interactions submitted to [email protected], live chat transcripts where applicable, and any correspondence relating to disputes, complaints, or responsible gaming requests.

2.8 Marketing Preferences Data

Your opt-in or opt-out status for promotional emails, SMS alerts regarding BPL and T20 match betting markets, bonus notifications, and seasonal campaign communications (e.g., Eid, Pohela Boishakh, Victory Day offers).

3. How We Collect Your Data

7ccc collects personal data through the following methods:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting support, or opting into a promotion.
• Automated collection: Technical and device data collected automatically via cookies, web beacons, server logs, and similar tracking technologies when you access or use the Platform. See Section 7 for full details on cookies.
• Third-party sources: Identity and fraud-check data received from KYC verification partners when we process identity documents. Payment confirmation data received from payment processors (bKash, Nagad, Rocket, Upay, and partner banks) when transactions are initiated. Geolocation data inferred from IP address via third-party IP intelligence services.
• Inferred data: Preferences and behavioural profiles derived from your betting history, game preferences, session frequency, and Platform usage patterns, used to personalise your Platform experience and deliver relevant promotional offers where you have consented to receive them.

4. How We Use Your Data

7ccc uses collected personal data for the following purposes:

Purpose	Data Categories Used
Account registration and management	Identity, Contact, Credentials
Identity verification (KYC / AML compliance)	Identity, Financial & Transaction
Processing deposits and withdrawals	Financial & Transaction, Identity
Delivering sports betting and casino services	Betting & Gaming, Technical & Device
Customer support and dispute resolution	Identity, Contact, Communications
Fraud detection and Platform integrity	Technical & Device, Financial & Transaction, Identity
Responsible gaming monitoring and intervention	Betting & Gaming, Identity, Communications
Sending promotional communications (with consent)	Contact, Marketing Preferences, Betting & Gaming
Platform analytics and product improvement	Technical & Device, Betting & Gaming
Compliance with legal and regulatory obligations	All categories as required by applicable law

7ccc does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where such processing is necessary to fulfil a contractual obligation (such as automated fraud screening during deposit transactions) or where you have given explicit consent.

5. Legal Basis for Processing

7ccc processes personal data on one or more of the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing that is necessary to perform the contract between you and 7ccc — including account creation, deposit processing, game delivery, and withdrawal fulfilment.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money-laundering (AML) record-keeping, identity verification mandates, and fraud reporting obligations.
• Legitimate interests: Processing necessary for 7ccc's legitimate business interests, including Platform security, fraud prevention, responsible gaming monitoring, and service analytics — provided those interests are not overridden by your privacy rights.
• Consent: Processing for purposes where you have given clear, informed, and freely withdrawable consent — primarily for marketing communications and personalised promotional offers. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Sharing & Third Parties

7ccc does not sell personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive transaction-level data necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy and data security policies.
• KYC & identity verification partners: Third-party identity verification services receive the identity documents and personal details you submit during KYC in order to authenticate your identity and perform sanctions and PEP (politically exposed persons) screening.
• Game content providers: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Habanero, Microgaming, Playtech, and BBIN receive session-level technical data (such as your player token and stake/win data) necessary to deliver game content within the Platform. These providers are contractually prohibited from using your data for their own independent marketing purposes.
• Fraud prevention & security services: Anonymised or pseudonymised technical data (IP addresses, device fingerprints) may be shared with third-party fraud intelligence services to protect the integrity of the Platform.
• Legal and regulatory authorities: 7ccc may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.
• Professional advisers: Lawyers, auditors, and accountants engaged by 7ccc may access personal data on a confidential basis where necessary to provide professional services.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7ccc's business, personal data may be transferred to the relevant acquiring entity. You will be notified of any such transfer and the applicable privacy terms before the transfer takes effect.

7. Cookies & Tracking Technologies

7ccc uses cookies and similar tracking technologies to operate the Platform, improve user experience, and where applicable, deliver personalised promotional content to players who have consented to receive it.

7.1 Types of Cookies Used

• Essential cookies: Strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in, CSRF protection tokens, and load-balancing cookies. These cookies cannot be disabled without impairing Platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate the Platform — pages visited, time on page, game categories browsed, and error encounters. This data helps us improve Platform design and performance. Analytics cookies are set only with your consent.
• Preference cookies: Store your language and display preferences so the Platform remembers your settings between sessions.
• Marketing cookies: Used to track whether you arrived at 7ccc via a specific promotional campaign, affiliate link, or referral source. Set only where you have consented to marketing communications.

7.2 Managing Cookies

You may manage or withdraw consent for non-essential cookies at any time via your browser settings. Most modern browsers allow you to refuse all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling essential cookies will prevent the Platform from functioning correctly. Instructions for managing cookies in common browsers are available from the respective browser providers' support pages.

8. Data Retention

7ccc retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:

Data Category	Retention Period	Basis
Identity & KYC documents	5 years after account closure	AML/KYC legal obligation
Financial & transaction records	5 years after transaction date	Financial record-keeping obligation
Betting & gaming history	3 years after account closure	Dispute resolution & responsible gaming
Customer support communications	3 years after last interaction	Legitimate interest (dispute resolution)
Technical & device logs	12 months from collection	Security & fraud detection
Marketing preference records	Until consent withdrawn + 1 year	Consent record-keeping

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

9. Security Measures

7ccc employs a multi-layered information security programme to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• Transport Layer Security (TLS): All data transmitted between your browser or device and the 7ccc Platform is encrypted using TLS 1.2 or higher. Our SSL certificate status can be verified via your browser's address bar padlock indicator.
• Encryption at rest: Sensitive personal data stored in 7ccc's databases — including identity information and hashed credentials — is encrypted using AES-256 encryption.
• Password hashing: Account passwords are never stored in plain text. They are hashed using a computationally expensive cryptographic algorithm with per-account salt values, making bulk password recovery infeasible even in the event of a database breach.
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All internal data access events are logged and periodically reviewed for anomalies.
• Security monitoring: The Platform is monitored continuously for suspicious activity, including unusual login patterns, abnormal transaction volumes, and potential account takeover attempts.
• Incident response: 7ccc maintains a data breach response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

While 7ccc implements industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own login credentials. If you suspect your account has been compromised, notify us immediately at [email protected].

10. Your Data Rights

As a 7ccc player, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Request" and include your registered username and a brief description of your request. We will respond within 30 days of receiving a valid request.

• Right of access: You have the right to request a copy of all personal data 7ccc holds about you, including the categories of data, the purposes for which it is processed, and details of any third parties with whom it has been shared.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Some corrections (such as changes to registered name) may require supporting identity documentation.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing has no lawful basis. This right is subject to our retention obligations described in Section 8.
• Right to restrict processing: You may request that we restrict the processing of your personal data while a rectification request or objection is being assessed, or where processing is unlawful but you prefer restriction to deletion.
• Right to data portability: You have the right to receive personal data you have provided to 7ccc in a structured, machine-readable format (such as CSV or JSON) and to request that this data be transmitted directly to another service provider where technically feasible.
• Right to object: You have the right to object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes. Where you object to marketing processing, we will cease that processing immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

11. Minors & Age Verification

The 7ccc Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the 7ccc registration and KYC process.

Where 7ccc discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, void any balances or transactions associated with that account, and permanently delete the personal data of the underage individual from our systems within a reasonable timeframe. If you have reason to believe that an underage person has registered on the 7ccc Platform, please notify us immediately at [email protected].

12. International Data Transfers

7ccc's primary operations and player base are in Bangladesh. Personal data collected via the Platform may be processed on servers or by service providers located outside Bangladesh, including in jurisdictions where data protection laws may differ from those in Bangladesh.

Where personal data is transferred internationally — for example, to a game content provider's data centre or a KYC verification service's processing infrastructure — 7ccc takes steps to ensure that appropriate safeguards are in place to protect your data. These safeguards include contractual data processing agreements with all data recipients that impose data protection obligations equivalent to those described in this Policy.

13. Third-Party Platforms & Links

The 7ccc Platform integrates game content delivered by third-party providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Habanero, Microgaming, Playtech, and BBIN. When you launch a game, a session is established directly with the relevant provider's platform. Each provider operates under its own privacy policy and data security practices. 7ccc is not responsible for the data handling practices of third-party game providers beyond the contractual obligations described in Section 6.

Payment processing for bKash, Nagad, Rocket, Upay, and partner bank transfers is handled by the respective payment providers. 7ccc does not receive or store full payment credentials. Each payment provider's privacy policy governs the handling of your financial data on their platform.

14. Changes to This Policy

7ccc reserves the right to update this Privacy Policy at any time. When material changes are made, the updated Policy will be published at https://7ccc.io/privacy-policy with a revised effective date prominently displayed at the top of the document. Where practicable, registered players will be notified of material changes via the Platform's notification system or by email to their registered address.

Your continued use of the Platform after the publication of a revised Policy constitutes acceptance of the updated terms. If you do not agree with a material change, you may close your account by contacting [email protected]. We encourage you to review this Policy periodically to remain informed of how 7ccc protects your personal data.

15. Contact & Data Protection Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7ccc, please contact our data protection team using the details below. All privacy enquiries are handled with strict confidentiality and acknowledged within 2 Bangladesh Standard Time (BST) business hours.

• Email: [email protected]
• Subject line for data requests: "Data Subject Request — [Your Username]"
• Response commitment: Initial acknowledgement within 2 BST business hours; full response within 30 calendar days for substantive data subject requests.
• Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

When submitting a data subject request, please include your registered account username, the nature of your request, and any relevant supporting information. Do not include your account password or full payment method details in any written communication to our support team.

Disclaimer: This Privacy Policy is provided for informational purposes and reflects 7ccc's data handling practices as of the effective date stated above. It does not constitute legal advice. Players are encouraged to seek independent advice regarding their data protection rights under the laws applicable in their jurisdiction. 7ccc does not represent that this Policy satisfies the requirements of any specific national data protection legislation. Players aged under 21 are strictly prohibited from using this Platform.